Shipping Policy

Pre-Order Shipping Policy
Pre-order means that the product is not currently in stock and you must place your order as per normal if you'd like to secure your size before the item arrives with us.
Please kindly note, Pre-orders cannot be cancelled/refunded once placed.
The benefit of purchasing Pre-order items is that you will secure your size without risking the item becoming sold out shortly after we list it online.
Please note dates are not guaranteed and delays may occur, mainly due to fabric sourcing & shipment held by customs. 
Bella & Omi Clothing is not held liable for any unforeseen delays that may occur if you wish to Pre-order an item. So please take extra care when placing your order, as we do not issue refunds for unexpected delays, change of mind/sizing or cancellations. We will, however, update you after Pre-order when your items are available for shipping.
You will proceed through the check out as usual & make full payment when making a Pre-order. Your order will only be shipped upon arrival of the ordered Pre-Order item/s, usually as per the date suggested on the product page at time of order placement.
Pre-orders will ship within 7 business days of arriving to us. 
RTS Shipping Policy 
RTS (ready to ship) items are items we have on hand for sale. 
RTS items will ship within 7 business days. 
Please note, we will be unable to to refund shipping for combined offers. 
When ordering please do not order RTS with pre-order items to prevent a delay in the shipping of your RTS item. If you do so by accident please email us at or contact our Facebook business page as soon as possible so we can help you fix it. 
*Bella & Omi Clothing is NOT responsible for lost packages. Once you have received tracking from us via email and your package leaves our possession we are no longer responsible for any packages. Please make sure you purchase Route protection.